Let’s teach the cashiers to say, “The system is having trouble with this coupon. Let me page a manager.”
Instead of handing the coupon back to the customer and saying, “It won’t take this coupon and I can’t key it in.”
Do you see how one is offering a solution to the problem and the other is saying, There’s a problem but I don’t care.
Sincerely,
A Shopper who regrets EVERY trip I make to Walmart as soon as I step in the checkout line.
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Dear Walmart,
i hate shopping there.they have 28 checkouts with only 3 open!!!!
This happens so frequently at Walmart that I genuinely avoid shopping there, even when I know there are free or overage deals available. Please tweet them this letter too!