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Silver earns 11 points per dollar spent.
]]>Some genius at Chik fil A decided to eliminate the calendars in favor of an app with points to see how much work customers will put in a rewards program over having a cashier scan their calendar card once a month for a freebie. It makes sense; the more visits, the more points, the more money for Chik Fil A.
EXCEPT…
The app was released without being ready for prime time.
At our last visit to Chick Fil A, we tried to order some extra food after we realized the cashier forgot to order another sandwich. We were sitting at the Chik Fil A in-house table for app orders. The app kept freezing, crashing.
The button for placing the order would not display on the app. We ended up walking back to the cashier and ordered the food. We still had the app on the phone. The app order button showed up 10 minutes later.
Get rid of the app and bring it back AFTER the engineers have fixed the errors.
In the meantime, again, they need to bring back the calendar. It won’t crash.
I am very disappointed in Chic fil a for not having the cow calendars anymore. My daughter in law loved them & it was always part of her Christmas. If you want to take the coupons out fine but don’t stop the calendar.
upset customer
Linda Giles